primeone supports INCONSULT in the digitalization of its sales processes

 In CRM, Customer Experience, Microsoft, N E W S, Reference

The implementation of a new CRM solution is often associated with challenges - especially when a solution developed in-house no longer meets the increased requirements. This was precisely the situation faced by INCONSULT, a leading company in the field of business consulting and IT services. They opted for Microsoft Dynamics 365 Sales and found the ideal implementation partner in primeone.

Dynamics 365 Sales was successfully implemented within just a few weeks. Thanks to primeone's many years of experience and in-depth specialist knowledge, the collaboration ran smoothly from the outset. INCONSULT was thus able to increase transparency throughout the entire acquisition process, plan resources more efficiently and optimize sales processes.

Particularly noteworthy is the rapid training of the employees, which was completed within just 4 hours. For INCONSULT, the new solution not only means an increase in efficiency, but also better collaboration within the team and an optimized customer approach.

Statement by Michael Nikel, Project Manager INCONSULT:

"The collaboration with primeone was very successful right from the start. Their expertise and in-depth understanding of our industry-specific requirements contributed significantly to the success of the project. We were particularly impressed by the efficiency with which the implementation of Dynamics 365 Sales was realized. In primeone, we have found a partner who not only supports us technically, but also convinces us on a personal level. I look forward to continuing our collaboration."

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