primeone supports INCONSULT in the digitalization of its sales processes

 In CRM, Customer Experience, Microsoft, N E W S, Reference

Implementing a new CRM solution can be a major challenge, especially when an existing, in-house developed solution no longer meets the growing requirements. This was precisely the situation faced by INCONSULT, a leading company in the field of business consulting and IT services. The decision to introduce a powerful and scalable solution quickly fell on Microsoft Dynamics 365 Sales. But the choice of software was only the first step - the right customization and successful rollout were crucial. This is where primeone came into play.

Primeone is a renowned partner known for its expertise in the customization and implementation of Microsoft Dynamics 365. The company offers customized solutions that are perfectly tailored to the specific needs of their customers. For INCONSULT, primeone was the ideal partner to customize and successfully implement Dynamics 365 Sales for the requirements in sales and customer acquisition. Thanks to primeone's many years of experience in software customization and rollout, all challenges were quickly mastered.

The collaboration between INCONSULT and primeone went smoothly right from the start. Microsoft Dynamics 365 Sales was fully rolled out within just a few weeks. The fast and efficient adaptation of the software to INCONSULT's specific needs is particularly noteworthy. Primeone ensured that all sales and acquisition processes were optimally supported. The transparent presentation of the entire acquisition process, the more efficient use of resources and the optimized sales processes resulted in a noticeable improvement in the way INCONSULT works.

Another major success was the rapid training and familiarization of the employees. Within just four hours, INCONSULT's employees were completely familiar with the new software and were able to work productively immediately. This exceptional speed of training contributed significantly to INCONSULT being able to quickly exploit the full potential of the new solution. For the company, this meant a significant increase in efficiency and faster adaptation to the new processes.

Statement by Michael Nikel, Project Manager INCONSULT:

"The collaboration with primeone was very successful right from the start. Their expertise and in-depth understanding of our industry-specific requirements contributed significantly to the success of the project. We were particularly impressed by the efficiency with which the implementation of Dynamics 365 Sales was realized. In primeone, we have found a partner who not only supports us technically, but also convinces us on a personal level. I look forward to continuing our collaboration."

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