"We have to work together now". This motto probably unites all Microsoft applications very well. Especially in the area of Office and Dynamics 365, it also refers to data storage and working in a familiar environment.
View your business and customer data from hundreds of sources in one place - for a single 360-degree view of your business. Choose one, multiple or all: Dynamics 365 applications work seamlessly together to create a complete solution for managing your entire business, including sales, marketing, service, operations and commerce. Get a 360-degree view of your business and gain real-time insights for better results.
Dynamics 365 at a glance
Improve the coordination between marketing and sales
Build deeper relationships when you create campaigns that deliver the right personalised message at the right time on the right channel. Improve marketing automation performance with lead scoring and custom dashboards.
Switch to digital distribution
Shorten the sales process with a single workspace that includes all the tools for salespeople to build bonds with real customers and stay focused and productive. View referred leads and discover mutual connections that can provide you with deeper insight.
Save costs and increase satisfaction
Automate self-service with virtual agents and portals with comprehensive knowledge bases. Personalise your service further with a comprehensive view of your customers. Predict, detect and resolve field service issues before your clientele even know there is a problem, ensuring consistent and reliable operations.
Get the most important things done.
Automate the rest.
Automate the rest.
Streamline repetitive tasks and digital processes with Microsoft Power Automate - so you can focus your attention on the most important tasks.
Harnessing the benefits of AI for your business
Take advantage of AI in Power Virtual Agents and deliver exceptional customer service. Create powerful bots that solve customer problems: using a guided, graphical user interface, without code and without the need for developers.