Vienna Airport was faced with the challenge of making the increasingly complex tendering process more efficient. The creation of standard documents was previously carried out manually, which was both time-consuming and prone to errors. The manual effort caused delays and a high error rate, which impaired the efficiency of the entire tendering process. It quickly became clear that automation was needed to optimize the processes and increase the quality of the documents.

As an implementation partner, primeone worked closely with ACP to drive forward the automation of document creation with the help of dox42 and Microsoft Power Automate. Our goal was to support Vienna Airport in modernizing its document processes and at the same time ensure seamless integration of the new tools into the existing IT infrastructure.

dox42 makes it possible to create dynamic document templates that are automatically filled with variable data to ensure consistent and error-free documentation. Microsoft Power Automate supports the automation of workflows, from the generation of documents to their distribution and archiving. Thanks to the close integration with the airport's SharePoint environment, we were able to ensure efficient and smooth automation.

To ensure a successful introduction of the new tools, we worked with ACP to provide extensive training and workshops for the airport's employees. Our approach was to involve employees at an early stage and ensure that they not only understood the new work processes, but were also able to use them effectively.

By implementing dox42 and Microsoft Power Automate, we were able to reduce the processing time for tender documents by a factor of 5. The automated creation of documents also led to a considerable reduction in the error rate, which significantly improved the quality and consistency of the tenders. These efficiency gains have made the day-to-day work of the airport's employees much easier, as they have been relieved of time-consuming, manual tasks and can concentrate more on strategically important activities.

Our solution not only led to faster and error-free document creation, but also to greater employee satisfaction. The new tools and workflows have noticeably reduced the workload and contributed to a tangible increase in efficiency.

Due to the success of this project, Vienna Airport is already planning to extend the automation solutions to other business areas. Together with the airport, we are examining how the positive effects of dox42 and Power Automate can be transferred to other processes, such as contract management in HR. The gradual expansion to other departments is already being planned.

Our successful collaboration with Vienna Airport shows how important it is to offer customized solutions for complex business processes. With our expertise and experience, we were able to support Vienna Airport in modernizing and automating its document creation and management. Thanks to the seamless integration of dox42 and Microsoft Power Automate, we were not only able to increase efficiency, but also improve the quality of the tendering processes.

Our partnership approach, regular feedback loops and iterative development of the solution ensure that Vienna Airport will continue to benefit from the latest technological developments in the future. We at Primeone are proud to have accompanied Vienna Airport on this journey and look forward to continuing to develop innovative solutions for our customers in the future.