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Everything around the topic of CX and digital transformation

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Everything around the topic of CX and digital transformation

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Everything around the topic of CX and digital transformation
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Everything around the topic of CX and digital transformation
Everything around the topic of CX and digital transformation
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    • Microsoft
    • dox42
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Field Service Solution

Homepage " Field Service Solution
 Schrack Seconet relies on the Oracle Field Service and Integration Cloud
0
By Marcel Niedermöller
In Customer Experience, Field Service Solution, Integration Solution
Posted 29 March 2022

Schrack Seconet relies on the Oracle Field Service and Integration Cloud

In order to make field service assignments more efficient and to set new standards in field service management, Schrack Seconet went in search of a [...]

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 Microsoft Dynamics 365 and Power Platform Certification
0
By Marcel Niedermöller
In Field Service Solution, N E W S, Certifications
Posted 28 February 2022

Microsoft Dynamics 365 and Power Platform Certification

On Friday, our employee David Grohs successfully completed the Microsoft Dynamics 365 Field Service Functional Consultant (MB240) certification. In addition, our employee Ben [...]

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 "No more waiting for a technician... fiction or reality?"
0
By Marcel Niedermöller
In Customer Experience, Field Service Solution, Integration Solution, N E W S, ServiceSolution
Posted 27 January 2022

"No more waiting for a technician... fiction or reality?"

Service is and remains the biggest interface to the customer - and is thus becoming the central hub for companies. The digital transformation in technical field service is in [...]

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 Schrack Seconet uses Oracle Field and Integration Cloud Service
0
By Marcel Niedermöller
In Customer Experience, Field Service Solution, Integration Solution, N E W S
Posted 13 January 2022

Schrack Seconet uses Oracle Field and Integration Cloud Service

Pioneering SaaS and PaaS concept enables optimised dispatching of service orders and integration of third-party solutions Fire protection and patient care are at the core of the [...]

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 Field report Schrack Seconet
0
By Marcel Niedermöller
In Field Service Solution, Integration Solution, N E W S
Posted 1 December 2021

Field report Schrack Seconet

In order to make technician assignments in the field more efficient and to set new standards in field service management, Schrack Seconet went looking for [...]

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 Omnichannel Microsoft Dynamics 365 Customer Service
0
By Marcel Niedermöller
In Field Service Solution, Service Solution
Posted 5 July 2021

Omnichannel Microsoft Dynamics 365 Customer Service

#Microsoft #Omnichannel for Customer Service provides a modern, customisable, highly productive application that enables assistants to serve customers across multiple channels through a unified [...]

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 Schrack Seconet opts for Oracle and primeone
0
By Marcel Niedermöller
In CRM, Customer Experience, Field Service Solution, Integration Solution, N E W S, ServiceSolution
Posted 1 October 2020

Schrack Seconet opts for Oracle and primeone

Schrack Seconet will replace its old and very manual field service planning with a digital field service management platform. After a long [...]

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