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Everything around the topic of CX and digital transformation

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Everything around the topic of CX and digital transformation

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Everything around the topic of CX and digital transformation
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Everything around the topic of CX and digital transformation
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Integration Solution

Homepage " Integration Solution
 Oracle Customer Success at ORS
0
By Marcel Niedermöller
In Integration Solution, Reference, Event
Posted February 9, 2023

Oracle Customer Success at ORS

Registration for our Oracle Customer Success Webcast, together with our long-time customer ORS, is already open. Register now and get interesting insights, from Markus Gürtler [...]

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 Gartner Report on Integration Tools
0
By Marcel Niedermöller
In Integration Solution, Microsoft, Oracle
Posted August 31, 2022

Gartner Report on Integration Tools

The latest Gartner Magic Quadrant for "Data Integration" is out (as of 08/17/2022). With Oracle and Microsoft, we have two solutions from the Leader Quadrant in our [...]

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 Schrack Seconet relies on the Oracle Field Service and Integration Cloud
0
By Marcel Niedermöller
In Customer Experience, Field Service Solution, Integration Solution
Posted 29 March 2022

Schrack Seconet relies on the Oracle Field Service and Integration Cloud

In order to make field service assignments more efficient and to set new standards in field service management, Schrack Seconet went in search of a [...]

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 "No more waiting for a technician... fiction or reality?"
0
By Marcel Niedermöller
In Customer Experience, Field Service Solution, Integration Solution, N E W S, ServiceSolution
Posted 27 January 2022

"No more waiting for a technician... fiction or reality?"

Service is and remains the biggest interface to the customer - and is thus becoming the central hub for companies. The digital transformation in technical field service is in [...]

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 Schrack Seconet uses Oracle Field and Integration Cloud Service
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By Marcel Niedermöller
In Customer Experience, Field Service Solution, Integration Solution, N E W S
Posted 13 January 2022

Schrack Seconet uses Oracle Field and Integration Cloud Service

Pioneering SaaS and PaaS concept enables optimised dispatching of service orders and integration of third-party solutions Fire protection and patient care are at the core of the [...]

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 Field report Schrack Seconet
0
By Marcel Niedermöller
In Field Service Solution, Integration Solution, N E W S
Posted 1 December 2021

Field report Schrack Seconet

In order to make technician assignments in the field more efficient and to set new standards in field service management, Schrack Seconet went looking for [...]

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 The guest/customer is the focus of the Verkehrsbüro Group
0
By Marcel Niedermöller
In CRM, Customer Experience, Customer Journey, Integration Solution, N E W S
Posted 12 March 2021

The guest/customer is the focus of the Verkehrsbüro Group

Customer Data Management is the key to success and the basis for possible campaigns and addressing a guest/customer as such. On the basis of the Oracle Customer Data Management [...]

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 Schrack Seconet opts for Oracle and primeone
0
By Marcel Niedermöller
In CRM, Customer Experience, Field Service Solution, Integration Solution, N E W S, ServiceSolution
Posted 1 October 2020

Schrack Seconet opts for Oracle and primeone

Schrack Seconet will replace its old and very manual field service planning with a digital field service management platform. After a long [...]

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 Gartner Lead Management Report
0
By Marcel Niedermöller
In CRM, Customer Experience, Integration Solution, Service Solution
Posted 25 September 2020

Gartner Lead Management Report

Many companies have data, but do far too little with it. This is particularly evident in the area of lead management. Here it is about the interplay of [...]

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