Digital Service Centre at kabelplus

 In Customer Experience, Service Solution

"Customer service is the be-all and end-all of an Internet provider"

SchauTV visited kabelplus in March and took a look at the latest innovation, the Digital Service Center. Together with our partner digitalwerk, we were able to implement this project based on the Oracle Service and Live Experience Cloud. The success proves kabelplus right, as can be seen impressively in the video(schau LEBEN - Breitbandausbau Kabelplus | ( In the end, all kabelplus customers find their way to the Digital Service Centre and appreciate this offer very much.

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